Summary
Overview
Work History
Education
Skills
Timeline
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Adalbert Wisniewski

Country Manager
St.Pauls Bay

Summary

Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.

Overview

13
13
years of professional experience

Work History

Head of Sales

SKS365 Group
03.2018 - 12.2024
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Country Manager

SKS365 Group
01.2019 - 12.2023

Leading all Online operations to ensure the profitability of the Business. Responsibilities include marketing, commercial, operational, and overall P&L performance.

  • Secured consistent operational growth by providing accurate forecasts and managing operational aspects appropriately.
  • Devised promotional and advertising plans to enhance product positioning and global brand marketing development.
  • Implemented Marketing and Bonus strategies to elevate brand awareness and increase customer growth in existing markets.
  • Controlled costs to keep business operating within budget and increase profits.
  • acquired new payment solutions to increase turnover

Senior VIP Account Manager

Tipico Co.ltd
01.2017 - 02.2018
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

VIP Account Manager

Tipico Co.Ltd
09.2016 - 12.2016
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.

Acting Outbound Sales Manager

Tipico Co.Ltd
06.2015 - 09.2016
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Made [Number] cold calls per day resulting in client base growth by [Number]%.
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases.
  • Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.

Outbound Sales Representative

Tipico Co.ltd
01.2014 - 06.2015
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Made [Number] cold calls per day resulting in client base growth by [Number]%.
  • Opened new accounts and documented personal, demographic, and payment information in system.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.

Senior Customer Care Agent

Tipico Co.ltd
01.2013 - 01.2014
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.

Customer Care Agent

Tipico Co.ltd
10.2011 - 12.2013
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Assisted call-in customers with questions and orders.

Education

BBA - Business Administration, Marketing And Management

Bournemouth University
Bournemouth United Kingdom
04.2001 -

High School Diploma -

Haranni Gymnasium
Herne, Germany
04.2001 -

Skills

Revenue Forecasting

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Timeline

Country Manager

SKS365 Group
01.2019 - 12.2023

Head of Sales

SKS365 Group
03.2018 - 12.2024

Senior VIP Account Manager

Tipico Co.ltd
01.2017 - 02.2018

VIP Account Manager

Tipico Co.Ltd
09.2016 - 12.2016

Acting Outbound Sales Manager

Tipico Co.Ltd
06.2015 - 09.2016

Outbound Sales Representative

Tipico Co.ltd
01.2014 - 06.2015

Senior Customer Care Agent

Tipico Co.ltd
01.2013 - 01.2014

Customer Care Agent

Tipico Co.ltd
10.2011 - 12.2013

BBA - Business Administration, Marketing And Management

Bournemouth University
04.2001 -

High School Diploma -

Haranni Gymnasium
04.2001 -
Adalbert WisniewskiCountry Manager