Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Wouter V  Leeuwen

Wouter V Leeuwen

Account Manager
Pietà

Summary

My name is Wouter, and I have spent the last year working as an Account Manager and Sales Representative at a sales company. I am a hard worker, always focused on improving processes and outcomes for my employer. I am now seeking a new adventure to further develop my skills and contribute to a dynamic team.

Overview

6
6
years of professional experience

Work History

Account Manager, Customer Service, Sales Rep.

Ypsilós Products Ltd
04.2023 - 07.2024

I built strong client relationships, resolved billing issues, and retained clients by addressing escalations. Educated clients on new products and expanded the customer base through cold calling. Enhanced client satisfaction and mentored new sales reps.

Game Presenter

Evolution
10.2022 - 03.2023

I created an engaging guest environment, maintained accurate game statistics, ensured smooth operations, and adapted to new games and technologies.

Game Host

StakeLogic
08.2022 - 10.2022

I created an enjoyable guest atmosphere, tracked game statistics, managed operations smoothly, and quickly adapted to new games.

Junior Account Manager

VLS
04.2021 - 07.2022

I developed strong client relationships, facilitated clear communication, and mentored new hires. Maintained detailed client records, supported the team during peak periods, and managed new account onboarding.

Foreman

VLS
04.2019 - 04.2021

I effectively managed conflict resolutions and ensured timely project completion. Inspected work for quality, adapted workflows, and trained new employees. Developed productivity procedures, conducted monthly safety meetings, and established priorities and standards.

Cleaning Specialist

VLS
04.2018 - 04.2019

I handled equipment and chemicals cautiously, provided excellent customer service, and promoted eco-friendly products. Increased workplace morale, eliminated safety hazards, and streamlined workflow. Used power machines, disinfected surfaces with organic chemicals, and maintained cleaning equipment. Assisted with events and cleaned glass surfaces.

Education

MBO – Secondary Vocational Education - Facility Management

Summa College
Eindhoven
04.2001 -

Skills

    Account Management

    Teamwork and Collaboration

    Account development

    Customer Service

    Effective customer service

    Active Listening

    Product Knowledge

    Call Management

    Sales Development

    Client Service

    Customer Needs Assessment

Languages

Dutch
Native language
English
Proficient
C2
German
Elementary
A2
French
Beginner
A1

Timeline

Account Manager, Customer Service, Sales Rep.

Ypsilós Products Ltd
04.2023 - 07.2024

Game Presenter

Evolution
10.2022 - 03.2023

Game Host

StakeLogic
08.2022 - 10.2022

Junior Account Manager

VLS
04.2021 - 07.2022

Foreman

VLS
04.2019 - 04.2021

Cleaning Specialist

VLS
04.2018 - 04.2019

MBO – Secondary Vocational Education - Facility Management

Summa College
04.2001 -
Wouter V LeeuwenAccount Manager