Experienced and dedicated restaurant management professional with a strong background in daily planning and operations. Proven ability to effectively train and develop staff members, ensuring a high level of performance. With 30 years of experience in team leadership within the food and beverage industry, highly proactive manager who thrives in fast-paced environments. Versatile background includes sales, management, and customer service, allowing for exceptional results.
Managed day-to-day business operations developed and maintained strong client relationships, resulting in repeat business and referrals. Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Staff Management Operations Management
Customer Engagement Recruitment
Schedule Coordination Menu development
Team Management Inventory control
Shift Management Staff Scheduling
Supervisory skills Complaint resolution
Passion for customer satisfaction
Point of Sale (POS) system operation