Yvonne Bolton

Obtained client medical history, medication information, symptoms, and allergies.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Performed medical records management, including filing, organizing and scanning documents.
• Facilitated timely communication between patients and healthcare providers by promptly relaying pertinent information.
• Ensured proper handling of confidential information by maintaining strict compliance with HIPAA regulations and clinic privacy policies.
• Assisted in optimizing patient scheduling for better appointment availability and reduced wait times.
• Coordinator of patient referrals / Manage prior VA Authorizations
• Certified Letters / Pre-Op paperwork