Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zachary Wong

Billings

Summary

A dynamic technician, that performs exceptionally well under pressure. Has high standards and focuses on achieving quality results. Skilled in troubleshooting, repairs, and installations for a variety of systems and equipment. An optimistic team collaborator who adapts to changing needs and ensures reliability. Known for having adequate communication skills, being organized and resourceful. Just reached 5 years of hands on experience with electrical and mechanical systems, he ensures optimal performance and safety. Utilizes diagnostic tools and techniques to resolve issues accurately and efficiently. Obtains knowledge of preventive maintenance practices that minimizes downtime and extends equipment lifespan. Has a strong desire to obtain and retain all the information he can along with tackling whatever tasks that need to be completed for the team to reach their goals.

Overview

9
9
years of professional experience

Work History

Maintenance Technician II

FedEx Corporation
11.2020 - Current
  • Uses problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Successfully completed a wide range of complex electrical and mechanical repairs within tight deadlines, minimizing disruptions to daily operations.
  • Collaborates with team members to complete larger repair projects effectively. This allows the dismantling of sortation equipment, the replacement of defective components, and various other repairs a smoother and faster process.
  • Contributes to creating a safer work environment by promptly addressing any identified hazards or concerns and followed safety protocols to minimize workplace accidents.
  • Streamlines communication with other departments, by ensuring maintenance related issues were addressed in a timely manner.
  • Reduces premature equipment failures and unnecessary operation downtime by meticulously adhering to the manufacturers' guidelines, as well as consistently having attention to detail when performing routine preventive maintenance work orders.
  • Involved with inventory management for spare parts, ensuring that critical components were always readily available.
  • Enhances internal customer's satisfaction within our facility's high traffic areas by maintaining a high standard of cleanliness and functionality.
  • Assists management in developing long-term plans for equipment upgrades and replacements.
  • Utilizes a variety of tools and test equipment to diagnose equipment malfunctions.
  • Optimizes work readiness with effective gathering of parts and supplies in alignment with specifications.
  • Involved in a maintenance traveling program which consisted of servicing, installing, troubleshooting, and modifying sortation equipment.
  • Safely utilizes specialized tools like welders, cutting torches, plasma cutters, and all types of power tools to accurately execute any given task.
  • Utilizes a ultrasonic probe tool to observe the current condition of all accessible bearings throughout the facility. This pro-active inspection aids in avoiding production downtime by anticipating bearing failures and preventing lubrication issues.
  • Accurately navigates through wiring diagrams, building schematics, and equipment manuals.
  • Familiar with the integrated sortation system software and proficient at operating all conveyor belts in warehouse.

Warehouse Package Handler

FedEx Corporation
11.2016 - 11.2020
  • Multitasked effectively under pressure, consistently meeting deadlines without compromising quality or safety standards.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Maintained clean, safe work environment through regular cleaning duties and promoting teamwork among staff members.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Maximized storage space utilization by organizing packages in a logical, systematic manner according to size and weight.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Supported efficient loading/unloading processes, coordinating with truck drivers and other warehouse personnel as needed.
  • Checked products for damage or other issues before packing into boxes.
  • Contributed to overall company growth by consistently meeting or exceeding productivity goals and maintaining a strong work ethic throughout daily operations.
  • Reduced damaged goods by implementing proper handling techniques and providing training to team members.
  • Enhanced warehouse efficiency by streamlining package sorting and labeling processes.
  • Followed verbal and written instructions to properly move and ship products.
  • Operated various types of material handling equipment safely, contributing to the smooth flow of operations within the warehouse.
  • Adhered to company quality standards when inspecting packages for damage or defects, taking corrective action when necessary.
  • Increased on-time deliveries with effective communication between departments and accurate package tracking.
  • Demonstrated strong problem-solving skills in addressing any packaging or shipping issues that arose during daily operations.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.
  • Collaborated with other package handlers to provide prompt and accurate delivery of orders.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Followed safety regulations to maintain safe work environment.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Participated in ongoing training opportunities to stay current with industry best practices for package handling procedures.
  • Assisted in the training and mentoring of new team members, fostering a positive work culture centered around collaboration and continuous improvement.
  • Collaborated with supervisors to develop strategies for improving overall warehouse performance and productivity.
  • Expedited order fulfillment, ensuring timely shipment of customer orders through prioritizing tasks and managing time effectively.
  • Ensured accuracy of shipments by thoroughly checking contents against packing lists before sealing packages securely.

Education

Senior High
Billings, MT
05-2016

Skills

  • Preventive Maintenance
  • Building maintenance
  • Mechanical troubleshooting
  • Troubleshooting skills
  • Safety awareness
  • Electrical troubleshooting
  • Mechanical repair
  • Parts replacement
  • Equipment installation
  • Equipment Repair
  • Lockout and tagout procedures
  • Industrial equipment
  • Hydraulic systems
  • Electrical panels
  • System installations
  • Problem detection and resolution
  • Wiring installation and repair
  • Critical thinking
  • Hand and power tool operation
  • Willing to learn
  • Building automation
  • Safety-oriented mindset
  • Blueprint and schematics
  • Conveyor systems
  • Variable frequency drives
  • Battery maintenance
  • Control circuits
  • Motor controls
  • Pneumatic systems
  • Service-oriented mindset

Timeline

Maintenance Technician II

FedEx Corporation
11.2020 - Current

Warehouse Package Handler

FedEx Corporation
11.2016 - 11.2020

Senior High
Zachary Wong