Zita Lándori

Company overview: providing a full range of corporate management services https://www.tmf-group.com/en/locations/europe/malta/

• Overseeing the onboarding process for corporate clients, ensuring compliance with regulatory requirements.
• Conducting thorough due diligence and risk assessments for new and existing clients.
• Managing ongoing monitoring of client activities to ensure continuous adherence to compliance policies and regulations.
• Integrating the client base of an acquired competitor into the company’s systems, ensuring smooth transition and compliance with all regulatory requirements.
• Utilizing compliance management systems (InScope, RiskScreen) to streamline processes.
• Contributing to the review and updating of internal policies to ensure they reflect the latest regulatory changes and best practices.
• Organizing and writing detailed minutes for compliance-related board meetings, capturing key discussions, decisions, and action items.

Company Overview: an innovative payment provider with a mission to bring cash to the digital world https://zastrpay.com/

• Facilitated seamless daily operations by proficiently managing verifications, investigations, monitoring, and reviews of items associated with KYC and AML processes
• Monitored customer accounts for unusual activities or transactions that could indicate fraud or money laundering
• Collaborated with cross-functional teams to investigate and resolve potential compliance issues
• Worked with engineers and technical staff to recommend hardware and software adjustments and resolve design flaws.

Company Overview: a global technology company, building the best way to move money around the world https://wise.com/

• Supervised investigations with a focus on quality assurance through a four-eye review process, confirming points of suspicion for precise and reliable outcomes
• Provided constructive feedback on investigations and procedures, contributing to continuous improvement and adherence to best practices

• Conducted reviews of individual & corporate customer profiles globally with payment history, triggered by transaction monitoring alerts and internal suspicious activity escalations
• Analyzed complex cases using critical thinking and logical reasoning to identify patterns of criminal behavior
• Engaged in proactive customer communication to establish the source of wealth and understand the use case, ensuring thorough due diligence and compliance with regulatory requirements
• Performed background checks to unveil crucial information essential for defining points of suspicion in accordance with investigative processes
• Drafted and escalated SARs in accordance with the guidelines of FIUs most frequently reported to (NCA, CTIF)
• Ensured alignment with international standards, demonstrating a commitment to effective risk management and regulatory compliance
• Trained and mentored new joiners

Company Overview: serving multinational organisations around the world with our security, cloud and networking services https://www.globalservices.bt.com/en

• Improved cash flow and eased debt management workload by reconfiguring change implementation deadlines, credit approval procedures, and workload allocation within the team, leading to a 9-10 working day reduction in invoice issue timeliness
• Led a team of 5 Billing Analysts, overseeing global managed billing operations with responsibilities encompassing coordination of process improvement projects, system implementations, as well as comprehensive reporting
• Managed the meticulous calculation of monthly 6-8M EUR billable amounts, handled outsourcing initiatives, and efficiently overseen escalation and query management

• Executed cost validation procedures, efficiently managed billing processes, and facilitated reporting to ensure accurate financial tracking and compliance within established parameters
• Collaborated with other departments to resolve billing and invoicing issues
• Researched and resolved customer billing disputes, resulting in improved customer satisfaction and retention

• Provided sales support and customer service while fostering cross-team cooperation across sub-divisions in the CEE region

• Demonstrated proficiency in administrative tasks to facilitate seamless operations and enhance overall team collaboration

• Participated in developing cohesive urban plans, incorporating landscape and environmental considerations, while ensuring compliance with national legislation related to land use, construction, nature and environment protection
• Executed strategic planning initiatives to create harmonious urban environments in accordance with regulatory standards

• Company Overview: public benefit organisation
• Led project coordination efforts for a community garden, providing comprehensive office support, and contributing to graphic design tasks
• Public benefit organisation