Leanne Schembri Guillaumier

• Collaborated with teachers to provide support to students, ensuring consistency in education across all levels.
• Prepared adapted notes and assessments according to the students' level and aptitudes.
• Delivered personalized educational, behavioral, and emotional support to individual students.
• Documented student behaviors, interventions, and outcomes to provide educators and parents with insight on how best to support students.
• Organized a cooking club during break time to provide students with the opportunity to learn simple recipes to make at home and continue providing a holistic education.

• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Assess, approve, and propose loan applications.
• Approval of customer onboarding in line with the company's customer acceptance policy.
• Involved in the drafting of new procedures and policies
• Providing on-the-job training for new staff members.
• Overseeing daily operations for streamlined efficiency, ensuring timely execution of tasks, and optimal resource allocation.

• Assessing, approving, and proposing new advances applications.
• Meeting with customers, promoting the bank's products, and providing the best solution to our customers.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

• Increased client retention through excellent customer service, fostering strong relationships with borrowers, and promptly addressing their concerns.
• Participated in industry conferences and workshops, staying current with best practices and emerging trends within the loans sector.
• Conducted credit checks on applicants, ensuring a high level of accuracy and minimizing potential risks to the lending institution.

• Reviewed corporate customer and made sure that their facilities are being used according to their contract of sanction.
• Performed several checks on potential corporate customers, ensuring that their management is in line with the bank's customer acceptance policy.
• Onboarded corporate customers and provided them with ongoing assistance.
• Assisted my line manager in devising strong loan proposals in line with our customer's needs.

Cashier Duties and managing a customer portfolio. Seeking new
opportunities for potential business.