Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Marise Soledad Scerri Ochoa

Ghajnsielem

Summary

I am a motivated and enthusiastic 17-year-old with a diverse cultural background, being of Mexican and Maltese nationality. Through my experience working at The Convenience Store, I have developed a strong foundation in key workplace skills including punctuality, teamwork, time management, flexibility, and reliability. I am an outgoing individual with strong communication skills, a positive attitude, and the ability to listen and learn quickly. I approach every challenge with dedication and a willingness to grow. I hold a deep respect for both my superiors and colleagues, always aiming to contribute positively to any team or environment I am part of.

Overview

1
1
year of professional experience

Work History

Cashier

Convinience Store
03.2024 - 11.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Mcast College Institute of Creative Arts
Mosta, Malta

Secondary -

Maria Regina College Secondary School, Zokkrija
Mosta, Malta
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Team collaboration
  • Cash handling
  • Customer relations
  • Written and verbal communication
  • Professionalism and courtesy
  • Conflict resolution
  • Attention to detail
  • Multitasking and organization

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Italian
Elementary (A2)

Timeline

Cashier

Convinience Store
03.2024 - 11.2024

Mcast College Institute of Creative Arts

Secondary -

Maria Regina College Secondary School, Zokkrija
Marise Soledad Scerri Ochoa