Versatile and results driven professional with expertise in sales, customer service, retail, hospitality, management and logistics. Fluent in Swedish and English, excelling in fast paced environments with strong communication, problem solving, and leadership skills. Proven track record in sales strategy, client relations and business development, with experience at Global Connect, Tele2, Brödernas, Joe & The Juice and ICA Sverige AB.
A strategic leader who drives revenue growth, optimizes workflows, and fosters high performing teams. Passionate about exceeding expectations, enhancing customer satisfaction, and contributing to business
success. Ready to work, learn and add value to a forward thinking company.
Prospected and sold products via outbound cold calls and face to face interacting. Consistently meeting and exceeding sales goals. Built strong customer relationships through effective communication and personalized solutions. Managed leads, tracked sales activities and provided excellent customer service to ensure satisfaction and repeated business. Collaborated with the team to improve sales strategies and contribute to overall success.
Managed daily operations ensuring efficient service, customer satisfaction and staff performance. Oversaw scheduling, staffing, resource allocation to optimize workflows and control costs. Led recruitment and training to maintain high service standards. Developed marketing strategies to boost brand awareness so as revenue. Fostered a positive work environment, resolving conflicts and maintaining team morale. Handled customer inquiries and complaints for a strong brand reputation. Managed inventory, supply orders as well as compliance with health and safety regulations.
Oversaw the daily operation of the bar ensuring efficient service and maintaining a vibrant, high-energy environment. Focused on team leadership, providing ongoing training and motivation to deliver toptier customer experiences. Streamlined bar workflows and enhanced product offerings, resulting in increased sales and improved customer satisfaction. Managed inventory control, placing timely orders to optimize stock levels while minimizing waste cost. Fostered strong relationships with customers, enhancing loyalty and ensuring brand consistency in every interaction.
Worked as a seasonal warehouse employee while pursuing studies, gaining hands-on experience in logistics and inventory management. Operated forklifts and other warehouse machinery to efficiently transport, load, and unload goods. Managed inventory handling, order picking, and stock replenishment to ensure smooth logistics operations. Maintained a high standard of safety following workplace regulations. Worked in a fast paced environment meeting deadlines and productivity targets.
Relationship building and customer retention
Creative problem solving & communication
Lead generation & prospecting
Staff training & supervision
Budgeting & cost control
Adaptability, resilience & persistence
Retail operations management
CRM & multitasking
Digital Marketing social media management (basic)
Teamwork Independant work
Attention to detail Professional speaking