Tahreem Fatima
Birkirkara,04
Summary
Psychology graduate with international experience and a strong background in disability support, HR, stakeholder communication, and conflict management. Skilled in client assessment, documentation, team leadership, and monitoring services in high-pressure environments. Fluent in multiple languages and culturally adaptable.
Overview
2025
2025
years of professional experience
6
6
Languages
Work History
Monitoring Executive
Agenzija Support
2024 - 01.2025
- Built and maintained strong relationships with NGOs and stakeholders, balancing compliance oversight with support.
- Managed sensitive situations with families and clients using empathy and clear communication.
- Conducted monthly visits and annual case reviews for 6 care homes, ensuring quality and well-being.
- Prepared detailed reports, meeting minutes, and maintained accurate documentation.
- Completed quarterly invoicing for NGO contracts, ensuring timely payments.
- Performed assessments to match children and adults with disabilities to suitable respite options.
- Supported monitoring across 9 entities through planned visits and spot checks.
Research Placement
University of Malta
01.2023 - 01.2024
- Assisted in the design and development of a research proposal.
- Collected data through various methods, including interviews and surveys.
- Interacted with individuals from different services to gather insights and information.
- Collaborated with team members to analyze data and draw conclusion.
Event Coordinator & Policy Officer
Erasmus Student Network
08.2022 - 06.2023
- Organized and facilitated events to promote educational opportunities and policies.
- Collaborated with international students to resolve academic issues.
- Developed and implemented strategies to enhance student engagement and support.
- Acted as liaison between students and university administration.
- Advocated for student rights and educational policies.
Sales Advisor
H & M
01.2021 - 07.2021
- Assisted customers with purchases, product selection, and inquiries, ensuring a positive shopping experience.
- Built and maintained relationships with clients, encouraging repeat engagement.
- Supported store operations, including inventory management, merchandising, and checkout.
- Collaborated with team members to achieve sales targets and maintain smooth workflow.
HR and Recruitment
MAX Sweden
01.2017 - 2020
- Supported recruitment by screening CVs and coordinating interviews.
- Assisted with onboarding and training of new staff.
- Maintained accurate employee records and documentation.
- Helped resolve workplace issues and promoted a positive work environment.
- Bridged communication between staff and management to ensure smooth operations.
Internship
Forskola Valsta Centrum
01.2016 - 01.2016
- Worked with children aged 5 to 12 years old.
- Organized and supervised activities such as walks and meal times.
- Served as a positive role model, fostering a supportive and educational environment.
- Developed strong pedagogical skills and increased patience in interactions with children.
Education
Bachelors of Psychology (Honors) -
University of Malta & Bath Spa University
Malta & England06-2024
Sustainable development -
MidSweden University
Ostersund01.2020
Skills
Management skills
Training and Workshops
- ISP- Individual Support Plan
- Empowering Services through business management.
- When words matter: Navigating conversations through illness and loss
- United minds: Enhancing collaborative care.
Timeline
Research Placement
University of Malta
01.2023 - 01.2024
Event Coordinator & Policy Officer
Erasmus Student Network
08.2022 - 06.2023
Sales Advisor
H & M
01.2021 - 07.2021
HR and Recruitment
MAX Sweden
01.2017 - 2020
Internship
Forskola Valsta Centrum
01.2016 - 01.2016
Monitoring Executive
Agenzija Support
2024 - 01.2025
Bachelors of Psychology (Honors) -
University of Malta & Bath Spa University
Sustainable development -
MidSweden University