Clive Bonnici

• Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
• Implemented procedural updates as needed based on company policy changes or industry developments.
• Improved team productivity by implementing efficient scheduling and task delegation methods.

• Streamlined the issuing process by implementing a new digital system for improved efficiency and accuracy.
• Maintained a high degree of confidentiality and discretion when dealing with sensitive client information, adhering to strict data protection policies.
• Implemented comprehensive quality control measures, significantly reducing instances of errors in issued documents.
• Assisted in the training of new hires, sharing expertise to ensure consistent quality across the team''s work output.

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