Summary
Overview
Work History
Education
Skills
Personal Information
Vocational Career
Timeline
Generic
Nikolett Saranszki

Nikolett Saranszki

Verification Agent
Qawra, St Pawls Il-Bahar

Summary

I communicate and make friendship easily. My family is always on the first place, for my loved ones (my parents, my partner, my true friends) I would do anything. I am always energetic and eager to learn new skills. I have experience working as part of a team and individually. I am flexible in my working hours, being able to work weekends. I don’t like injustice as specially if it is happening with one of my closest person, it can be my collage also, I would stand up for him/her. Even tough I take my work seriously; I do have a good sense of humour. I like joking with people, my motivation is working in a funny, familiar atmosphere is already a big goal.

Overview

17
17
years of professional experience
12
12
years of post-secondary education

Work History

Verification Agent

Tipico
07.2022 - Current
  • Supported new hires through mentorship opportunities, sharing expertise in document analysis techniques and workflow management strategies for success in their role as a Verification Agent.
  • Balanced multiple priorities by effectively managing time spent on each task; this resulted in consistently meeting strict deadlines and maintaining a high level of productivity.
  • Provided excellent customer service by promptly responding to client inquiries regarding documentation requirements and status updates.
  • Cultivated a reputation for accuracy and reliability in the verification process by consistently delivering high-quality results that met or exceeded client expectations.

Front Office/ Night Reception

Santana Hotel
01.2018 - Current
  • Taking reservations, performing guest check-in and check-outs, while verifying the documents of the customers and ensuring to match the details with the system.
  • Answering questions about hotel amenities, paperwork auditing, processing credit card payments and other end-of-day tasks.

F&B Supervisor/Bar Supervisor

Santana Hotel
01.2018 - 12.2018
  • Ensuring the bar and staff operate efficiently, upholding high hygiene standards, marketing and promoting products, training staff.

F&B Supervisor

dbSan Antonio Hotel + Spa
01.2015 - 12.2017
  • Manage kitchen staff and oversee food preparation, ensure adherence to food sanitation and safety guidelines, resolve customer complaints.

Bar Waitress

Radisson Blu Resort & Spa, Golden Sands
01.2013 - 12.2014
  • Taking beverage orders, and serving them to guest, restock the fridge, store.

Waitress

Ramla Bay Resort
01.2011 - 12.2012
  • Clean and set tables for customers, serve food and drink to the customers, restock the food stations and cabinets.

Sculptor, Restorer

Herosz Zrt.
01.2010 - 12.2011
  • Company Overview: (Hungary)
  • (Hungary)

Sculptor, Restorer

Fera Manufactory Kft.
01.2009 - 12.2010
  • Company Overview: (Hungary)
  • (Hungary)

Sculptor, Restorer

Kunsztwerk Kft.
01.2008 - 12.2009
  • Company Overview: (Hungary)
  • (Hungary)

Education

A'level - Hungarian Grammar, Hungarian Literature, Geography, History, Maths, English, Art History

Ybl Miklos Construction and Fine Arts Secondary School
01.2004 - 01.2008

Profession - Sculptor, Restorer

Tessedik Samuel Primary School
01.1996 - 01.2004

Skills

  • Microsoft Outlook

  • Microsoft Word

  • Microsoft Excel

  • excellent communicational skills

  • reliability

  • strategical thinking

  • solidity and good working ability

Personal Information

  • Date of Birth: 12/06/89
  • Nationality: Hungarian

Vocational Career

  • Front Office/ Night Reception, Santana Hotel, Full time, 2018 - present, Taking reservations, Performing guest check-in and check-outs, Verifying the documents of the customers, Ensuring to match the details with the system, Answering questions about hotel amenities, Paperwork auditing, Processing credit card payments, Other end-of-day tasks
  • F&B Supervisor/Bar Supervisor, Santana Hotel, Full time, 2018, Ensuring the bar and staff operate efficiently, Upholding high hygiene standards, Marketing and promoting products, Training staff
  • F&B Supervisor, dbSan Antonio Hotel + Spa
  • Full time, 2015 - 2017, Manage kitchen staff, Oversee food preparation, Ensure adherence to food sanitation and safety guidelines, Resolve customer complaints
  • Bar Waitress, Radisson Blu Resort & Spa, Golden Sands
  • Part time, 2013 - 2014, Taking beverage orders, Serving them to guests, Restocking the fridge
  • Waitress, Ramla Bay Resort
  • Full time, 2011 - 2012, Clean and set tables for customers, Serve food and drink to the customers, Restock the food stations and cabinets
  • Sculptor, Restorer, Herosz Zrt. (Hungary), Full time, 2010 - 2011
  • Sculptor, Restorer, Fera Manufactory Kft. (Hungary), Full time, 2009 - 2010
  • Sculptor, Restorer, Kunsztwerk Kft. (Hungary), Full time, 2008 - 2009

Timeline

Verification Agent

Tipico
07.2022 - Current

Front Office/ Night Reception

Santana Hotel
01.2018 - Current

F&B Supervisor/Bar Supervisor

Santana Hotel
01.2018 - 12.2018

F&B Supervisor

dbSan Antonio Hotel + Spa
01.2015 - 12.2017

Bar Waitress

Radisson Blu Resort & Spa, Golden Sands
01.2013 - 12.2014

Waitress

Ramla Bay Resort
01.2011 - 12.2012

Sculptor, Restorer

Herosz Zrt.
01.2010 - 12.2011

Sculptor, Restorer

Fera Manufactory Kft.
01.2009 - 12.2010

Sculptor, Restorer

Kunsztwerk Kft.
01.2008 - 12.2009

A'level - Hungarian Grammar, Hungarian Literature, Geography, History, Maths, English, Art History

Ybl Miklos Construction and Fine Arts Secondary School
01.2004 - 01.2008

Profession - Sculptor, Restorer

Tessedik Samuel Primary School
01.1996 - 01.2004
Nikolett SaranszkiVerification Agent